Financial Information
Thank you for choosing our office for your dental needs. Dental
treatment is an excellent investment in an individual's medical and
psychological well-being. Financial considerations should not be an
obstacle to obtaining this important, life-enhancing care. We are
always available to answer your questions or assist you in any way
we can.
We accept cash, checks, Visa, MasterCard, and American Express. We also participate with
carecredit.com, which offers patients special financing, low monthly payment options, no up-front costs, and no pre-payment penalties. CareCredit offers an easy three step process to
get instant credit approval for your dental care needs. Simply ask us for an application or visit
carecredit.com, fill out the application, and you will receive an instant decision. based on credit approval and availability.
Appointment Guidelines:
It is our desire to provide the highest-quality dental care and
individual attention for you in a timely manner. We pre-plan and
prepare for your visit and hope you have done the same. Your
appointment time has been reserved especially for you and we
strongly encourage all patients to keep their appointments. When
time is lost due to last-minute appointment changes, other patients
in need of treatment can not be seen and treatment is delayed.
Should any scheduling changes be required, we require at
least 48 hours advance notice.
We make every effort to remind patients by telephone or email prior
to their appointment but please do not depend on this courtesy. We
have found that with the recent popular use of answering machines,
cell phones, and voicemail, some of our patients are not receiving
these reminder calls. It is always helpful, if you use such devices,
for you to return our call to confirm that you have received our
message. If we are unable to contact you directly, your
appointment card or your appointment phone call will serve as
confirmation of your appointment and implies your obligation to be
present at the prearranged date and time.
Insurance Guidelines
We provide services for our patient with the understanding that they
are responsible for payment in accordance with our financial policy.
Please know that we will do everything possible to see that you
receive the full benefits of your insurance policy. Dental insurance
is different than most medical insurance plans and it is important
to be aware of the following:
- Insurance is an agreement between you and your insurance
company: The insurance relationship constitutes an agreement
between the insurance carrier, the employer and the patient. Our
dental office is not a party to this contract. As such we can
make no guarantee of estimated coverage or payment.
- All dental fees are not always covered:
Insurance companies base the amounts they pay on restrictive fee
schedules, regardless of what the actual fee may be.
- Some dental procedures may not be
covered: Not all dental services that are necessary for
excellent dental health are covered benefits in all contracts.
This depends on the kind of plan your employer has purchased.
Here's What we Promise to Do:
Complete Insurance Claim forms and submit to your
carrier within 24 hours of treatment
Use current American Dental Association coding for
correct reporting of procedures.
If necessary, re-file your insurance a second time
within a 30-60 day period
- Your Responsibilities Will be to:
- Pay our fees at the time of treatment or as otherwise
arranged in advance.
- Provide our office with necessary information concerning
your insurance coverage to allow correct filling of claims.
- Understand that your plan is a contract between you,
your employer and the the insurance carrier. Our office will
do all we can to facilitate claims payment, but we do not
have the power to force your insurance company to pay.
- Understand your insurance benefits and frequency
limitations.
