Financial Information

Thank you for choosing our office for your dental needs. Dental treatment is an excellent investment in an individual’s medical and psychological well-being. Financial considerations should not be an obstacle to obtaining this important, life-enhancing care. We are always available to answer your questions or assist you in any way we can.

We accept cash, checks, Visa, MasterCard, and American Express. We also participate in Lending Club as the option for 3rd party financing.

Appointment Guidelines:

It is our desire to provide the highest-quality dental care and individual attention for you in a timely manner. We pre-plan and prepare for your visit and hope you have done the same. Your appointment time has been reserved especially for you and we strongly encourage all patients to keep their appointments. When time is lost due to last-minute appointment changes, other patients in need of treatment can not be seen and treatment is delayed. Should any scheduling changes be required, we require at least 48 hours advance notice.

We make every effort to remind patients by telephone or email prior to their appointment but please do not depend on this courtesy. We have found that with the recent popular use of answering machines, cell phones, and voicemail, some of our patients are not receiving these reminder calls. It is always helpful, if you use such devices, for you to return our call to confirm that you have received our message. If we are unable to contact you directly, your appointment card or your appointment phone call will serve as confirmation of your appointment and implies your obligation to be present at the prearranged date and time.

Insurance Guidelines

We provide services for our patient with the understanding that they are responsible for payment in accordance with our financial policy. Please know that we will do everything possible to see that you receive the full benefits of your insurance policy. Dental insurance is different than most medical insurance plans and it is important to be aware of the following:

  • Insurance is an agreement between you and your insurance company: The insurance relationship constitutes an agreement between the insurance carrier, the employer and the patient. Our dental office is not a party to this contract. As such we can make no guarantee of estimated coverage or payment.
  • All dental fees are not always covered: Insurance companies base the amounts they pay on restrictive fee schedules, regardless of what the actual fee may be.
  • Some dental procedures may not be covered: Not all dental services that are necessary for excellent dental health are covered benefits in all contracts. This depends on the kind of plan your employer has purchased.

Here’s What we Promise to Do:

  • Complete Insurance Claim forms and submit to your carrier within 24 hours of treatment
  • Use current American Dental Association coding for correct reporting of procedures.
  • If necessary, re-file your insurance a second time within a 30-60 day period

Your Responsibilities Will be to:

  • Pay our fees at the time of treatment or as otherwise arranged in advance.
  • Provide our office with necessary information concerning your insurance coverage to allow correct filling of claims.
  • Understand that your plan is a contract between you, your employer and the the insurance carrier. Our office will do all we can to facilitate claims payment, but we do not have the power to force your insurance company to pay.
  • Understand your insurance benefits and frequency limitations.